Refund policy

 【About products requiring delivery】

 We accept returns or exchanges in the following cases.

Damaged, defective, or due to our mistake.
In such cases, we will bear the return shipping costs.
Please contact us our contact form within 8 days of receiving the product.

We will not be able to accept returns or exchanges in the following cases.

If the product is returned without prior notice.
If more than 9 days have elapsed since the product arrived.
If the package has been opened or the product has already been used.
Items for the customer's own convenience (wrong order, item is different from the image, etc.)

【About Health Management Programs 】

No refunds will be accepted after an order has been placed.

If you wish to cancel your order for any reason, please be sure to contact us via email.
Once we have sent you a customized one-month Health Management Program, we cannot accept refunds for any reason.

If you have any questions, please contact us via our contact form. We do not accept inquiries by phone.